I just want North America Contractors to know that Rob is the very example of an employee, who they should be proud of to have working for them. In the time we having been doing this project, which I might like to add was a very big project, that included a Metal Roof, Adding Insulation, Windows, Siding, over hangs and all window trim inside and out, Gutters, Shutters. We worked very close together and you were there to take care of all my question and concerns, I am sure you probably think I was a pain in your foot, but I really did appreciated it. I would like North American to know this relationship started 2 Years ago with Brent and Rob at my Son-in-Laws house where you were doing work at. There was a problem with the deck and you guys stood up and made it right with no fuss. Nothing was said to me, but the HONESTY and the Integrity you showed in taking care of the problem, made my mind up for me to use a company that has employees who did what they said they would and it happened. I did not call anyone else but Rob for an estimate and again Rob came thru just like we talked about before the remodel started. If ever I had a concern or the tradesmen doing the work told me something else, Rob would explain it. I did not take it up with the guys on the job, I just picked up the phone and said HUSTON WE NEED TO TALK. I was answered right back with IT WILL BE AS WE TALKED.
I WAS VERY HAPPY WITH THE JOB ROB SMITH DID FOR MY WIFE AND ME.
Joe and Sarah L. of Fairland, IN
Tuesday, March 28th