Serving Greater Indianapolis, Greenwood, Lafayette, Indianapolis
I will only make this comment once and it is I am so happy and appreciative of the kindness of everyone and the professionalism of everyone from Tom to the associates that installed my siding. Thanks again your all amazing!!
Referral and good record with BBB.
Personal contact when storms went through the neighborhood. Good work done at neighbors' homes.
An absolutely wonderful crew that did an outstanding job on our roof. They worked quickly and efficiently, and managed to keep our yard and our neighbors' yards clean in spite of windy conditions!
A representative came to my door. I am normally very leery of that, but North American proved to be a valuable partner in repairing my storm damage and working with my insurance company.
When the hail storm hit our area in April I had no idea where to start. Joe Fosnow was speaking with a friend of mine who gave him my number and called to ask if he could inspect my home. I then had 2 other companies look at our home as well but Joe just made me feel comfortable which was the deciding factor to working with NAC. He worked hard with our insurance company to get everything we needed approved and then worked with us to choose an entire new exterior. He was extremely patient and never made me feel like I was being too needy or taking up too much of his time. The construction process started and i had a lot of questions along the way as well as some concerns. Joe and Brent made it a point to come to my home and walk the property with me to make sure all concerns were addressed. It felt like they cared as much about my home as i do.
Josh Timm, NAC Coordinator, did an excellent job explaining the repairs that were required for re-shingling our roof! He responded promptly and made a thorough inspection. We were provided a detailed estimate, aerial photographs, and a thorough explanation NAC's qualifications and services. Warranty, licensing, bonding and insurance information were reviewed, and a completion date was established. The contract proposal was the best we have ever received for this type of work.
Josh closely monitored the roof work and the installers were very courteous and capable. The shingle installation was followed by a meticulous cleaning of the area! The job was completed in a couple of days! We were impressed by NAC's policy of providing a lien waiver upon final payment and that they were one of only a few companies designated as a GAF Master Elite Roofing Contractor!
The re-shingling job was the best we could have imagined! Working with Josh and the NAC team was a pleasure. If you need roofing work on your home give Josh Timm a call! You will find him ready to help by making an inspection and providing a first-class estimate of the work required.
We just had our roof finished and have to say working with Matt Southard from North American Contractors has been great! He handled all contact with the Insurance company, has been very involved from the beginning, has been very prompt in service and the roof looks great! Everyone we worked with at North American Contractors has been great. And the roofers even cleaned up our yard and sidewalks very thoroughly. Great company, great work! Highly suggest you call Matt if you want a free inspection to see if your roof needs repaired!
The folks from North American Contractors did a wonderful job on my Dad's house when he
had hail damage. They were honest with us about our house and told us we did not need any
repairs. I would trust them to do the job any day.